Shipment Billing Data

Overview

A quick picture of your account. Use Period to look at another year. The detail behind every number is in Shipments and Bills.

Shipments

Every shipment your company has sent, in one list. Search by name, email, order reference or tracking number, and click a name to see the full details. Each shipment is at one of four stages:

Pending

Being prepared at our warehouse. Redemption Page requests you’ve just approved can take a little while to appear here, and some go straight to Shipped.

Shipped

Shipped, but not yet on one of your monthly bills.

Invoiced

On a monthly bill that hasn’t been paid yet. After you pay a bill, it can take a week or more for its shipments to move to Paid.

Paid

Shipped, billed, and the bill is paid.

Bills

One row per month, with its invoice number, the cost split into freight, duties, handling and storage, and whether the bill has been invoiced and paid. Storage is shown in two parts: External merch (made by other vendors) and Boxaroo merch (made by us). To see the shipments behind a bill, click View shipments → on that month. Duties are sometimes billed a month or more after the freight. When they are, the shipment has two lines, marked Freight and Duties, each on its own month’s bill.

Downloading your data

Export CSVExport downloads every shipment that matches what the list is showing, including the ones you haven’t scrolled to. So narrow the list first, then export:

• Everything: choose All, then Export CSVExport.
• Only paid shipments: choose Paid, then Export CSVExport.
• The shipments in one bill: in Bills, click View shipments → on that month, then Export CSVExport.
• Shipments from one month: choose the month under Shipment month, then Export CSVExport.
• Your bills: in Bills, click Export CSVExport.